Introduction
This Privacy Policy explains how MattressReviews, an affiliate-supported review and comparison site operated by Refund Champion Ltd, collects, uses, and shares information when visitors browse the site, submit a contact form, or interact with ads and affiliate links. It covers information collected through the website and related communications. This policy is meant to be clear, but it may not address every situation; legal obligations can vary by jurisdiction and individual experiences may differ.
Information We Collect
The site may collect information that visitors provide directly, such as contact form submissions, including names, email addresses, message content, and any details included in the request. It may also collect data automatically through cookies and similar tools, including analytics events, referrer information, device type, browser type, operating system, approximate location derived from IP address, and page interaction data.
In addition, the site may receive ad-platform click identifiers and related tracking parameters, such as gclid, msclkid, wbraid, and gbraid, when a visitor arrives from an advertising campaign. These identifiers help measure whether a click led to a visit or inquiry. Data collected in this way may be combined with session information, though results vary based on browser settings, consent choices, and platform behavior.
How We Use Information
Information is used to operate the site, improve content, understand traffic patterns, and measure conversions from ads and affiliate placements. The data may also be used to respond to contact requests, verify inquiry details, detect fraud or abuse, and maintain basic security. Some uses are technical and some are administrative, and individual experiences may differ based on device settings and privacy controls.
When visitors click affiliate links, the site may use tracking parameters to attribute referrals and assess whether a partner interaction occurred. This can help support editorial operations, though results vary based on user consent, browser restrictions, and the practices of third-party platforms.
Third Parties
The site may share or transmit limited information with service providers and partners that help run the website and advertising stack. These third parties may include Google Ads, Microsoft Ads, and affiliate networks such as MaxBounty, DFO Performance, ClickBank, MaxWeb, and BuyGoods. The site may also use a hosting provider and an email provider to store site data and deliver messages. Their own privacy practices govern how they handle information, and those practices may change over time.
- Google Ads
- Microsoft Ads
- MaxBounty
- DFO Performance
- ClickBank
- MaxWeb
- BuyGoods
- Hosting provider
- Email provider
Cookies & Similar Technologies
Cookies and similar technologies may be used for analytics, session management, preference storage, and advertising measurement. Some cookies are necessary for site functions, while others help assess whether content and ads are reaching visitors effectively. Visitors can usually manage cookies through browser settings or platform-level consent tools, but blocking cookies may affect site performance or limit certain features.
The site may also use pixels, tags, and local storage to support analytics and conversion tracking. These tools can record interactions across pages and across visits, depending on the visitor’s settings and the policies of the relevant platforms. Results vary, and some tracking may be limited by browser protections or ad-blocking tools.
Your Rights
Depending on where a visitor lives, privacy laws may provide rights to access, correct, delete, or receive a copy of personal information held about them. Visitors may also have the right to object to or opt out of targeted advertising, and in some places to limit certain forms of data sharing.
Where GDPR or CCPA-like laws apply, the site will consider requests in line with applicable legal requirements. A visitor may be asked to confirm identity before a request is processed. Some rights are not absolute, and responses may depend on the legal basis for processing, retention obligations, and technical limits. Individual experiences may differ based on local law.
Data Retention
Information is retained only for as long as reasonably necessary to operate the site, maintain records, meet legal or accounting obligations, resolve disputes, and support legitimate business purposes such as fraud prevention. Contact form submissions may be kept for a period needed to manage follow-up and internal records. Analytics data and advertising identifiers may be retained according to platform settings and provider defaults, which can vary.
When information is no longer needed, the site may delete, anonymize, or aggregate it. However, backup systems, audit logs, or third-party records may persist for a longer period. Results vary based on storage architecture and legal requirements.
Contact for Privacy Requests
Privacy requests, including access, deletion, or advertising opt-out questions, may be sent by email to support@mattressreviewshq.com. Requests should include enough detail to identify the relevant information and the nature of the request. The site may need to verify identity before acting on a request.
Postal mail may be sent to:
128 City Road, London, EC1V 2NX, United Kingdom
For privacy matters, the controller is Refund Champion Ltd. Responses may take time depending on the complexity of the request, legal obligations, and the information available to locate the relevant records.